Privacy Policy

Last updated: 31 July 2026

This Privacy Policy explains how Revance Racing, collects, uses, stores and protects personal information when you visit revanceracing.com, place an order, create an account, contact us or otherwise use our online store and related services.

1. Data Controller

The controller responsible for processing your personal information is:

Legal company name: Revanceracing
Trading name: Revance Racing
Legal form: SOLE PROPRIETORSHIP
Postcode and city:Wuemmeweg,  21147, Hamburg
Country: Germany
Email: support@revanceracing.com

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information processed through:

• revanceracing.com;

• our Shopify online store;

• customer accounts;

• checkout and payment processes;

• customer-support communications;

• returns, refunds and exchanges;

• newsletter and marketing subscriptions;

• product reviews, where enabled;

• social-media or messaging communications initiated through our website; and

• other services directly connected to our online store.

Third-party websites, social-media platforms and services linked from our website are governed by their own privacy policies.

3. Personal Information We Process

The personal information we process depends on how you interact with our store.

3.1 Website and technical information

When you visit our website, we or our technology providers may process:

• IP address;

• browser type and version;

• device type and operating system;

• language and regional settings;

• date and time of access;

• pages viewed and links selected;

• referring website;

• session identifiers;

• cookie-consent preferences;

• security, fraud and error-log information; and

• information needed to operate the shopping cart and checkout.

3.2 Contact and order information

When you place an order or contact us, we may process:

• first and last name;

• email address;

• telephone number;

• billing address;

• shipping address;

• products ordered;

• size, colour and quantity selections;

• order number;

• order date and value;

• delivery status;

• payment status;

• discount information;

• return, refund, cancellation or exchange information; and

• communications relating to your order.

3.3 Payment information

Payments are processed by the payment providers available during checkout, such as:

• [SHOPIFY PAYMENTS];

• [STRIPE];

• [PAYPAL];

• [KLARNA];

• [OTHER PAYMENT PROVIDER].

The selected payment provider may process your card number, bank details, billing information, authentication information and other payment-related information according to its own privacy policy.

Revance Racing generally does not receive or store complete payment-card numbers. We may receive limited information such as payment confirmation, payment status, payment method, transaction reference and limited card details, such as the final digits of a card number.

Remove any payment providers from this section that are not offered on the store.

3.4 Customer-account information

If customer accounts are enabled, we may process:

• login information;

• account identifiers;

• saved addresses;

• order history;

• account preferences; and

• communications relating to the account.

3.5 Customer-support communications

When you contact us by email, contact form, telephone, WhatsApp, social media or another communication channel, we process the information contained in your message and any information required to respond to your request.

3.6 Marketing information

When you subscribe to marketing communications, we may process:

• name;

• email address;

• telephone number, where SMS or messaging marketing is offered;

• subscription date and time;

• consent record;

• preferred language;

• marketing preferences; and

• unsubscribe or withdrawal information.

3.7 Reviews and user-submitted content

If product reviews or other customer-submitted content are enabled, we may process:

• name or chosen display name;

• review text;

• rating;

• photographs or other content voluntarily submitted;

• product purchased; and

• technical information used to prevent fraudulent reviews.

Remove this section if reviews or user-submitted content are not enabled.

4. Purposes and Legal Bases

We process personal information only where we have a valid legal basis.

4.1 Operating the website

We process technical and security information to:

• display the website;

• provide shopping-cart and checkout functionality;

• maintain website security;

• prevent misuse;

• identify technical errors; and

• ensure the website remains stable and available.

The legal basis is our legitimate interest under Article 6(1)(f) GDPR in operating a secure and functional online store. Strictly necessary storage or access on a user’s device is carried out in accordance with Section 25(2) TDDDG.

4.2 Processing orders and fulfilling contracts

We process customer, order, payment and delivery information to:

• accept and process orders;

• receive payments;

• provide order confirmations;

• prepare and dispatch products;

• provide delivery updates;

• manage cancellations;

• process returns, refunds and exchanges; and

• respond to contractual enquiries.

The legal basis is Article 6(1)(b) GDPR because processing is necessary to enter into or perform a contract with you.

4.3 Payment processing

We transmit necessary payment and transaction information to the payment provider selected during checkout.

The legal basis is Article 6(1)(b) GDPR. Fraud-prevention processing may also be based on our legitimate interests under Article 6(1)(f) GDPR.

4.4 Delivery and fulfilment

We provide necessary delivery information to shipping, courier and fulfilment providers so that products can be delivered.

The legal basis is Article 6(1)(b) GDPR.

4.5 Customer service

We process communications to answer questions, resolve complaints and provide assistance.

Where the communication relates to an order or possible order, the legal basis is Article 6(1)(b) GDPR. For general enquiries, the legal basis is our legitimate interest under Article 6(1)(f) GDPR in communicating with customers and operating our business.

4.6 Accounting and legal obligations

We process and retain order, invoice, payment and transaction information where necessary to comply with tax, accounting, commercial, consumer-protection and other legal obligations.

The legal basis is Article 6(1)(c) GDPR.

4.7 Security and fraud prevention

We process technical, account, order and payment-related information to:

• authenticate transactions;

• detect and prevent fraud;

• prevent unauthorised access;

• protect customers;

• protect our legal rights; and

• maintain the security of our website.

The legal basis is our legitimate interest under Article 6(1)(f) GDPR in protecting our customers, business and online services.

4.8 Marketing communications

We send promotional emails, SMS messages or similar communications only where you have provided valid consent.

The legal basis is Article 6(1)(a) GDPR.

You may withdraw your consent at any time by:

• selecting the unsubscribe link in an email;

• following the opt-out instructions in the message; or

• contacting us using the details in Section 1.

Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

We may continue sending non-promotional communications relating to orders, accounts, deliveries, returns, security or legal matters.

4.9 Optional analytics, personalisation and advertising

Where enabled, we process website-usage information for analytics, personalisation or advertising only after obtaining consent.

The legal basis is Article 6(1)(a) GDPR and Section 25(1) TDDDG.

Optional technologies will not be activated for these purposes when you select “Essential only” or otherwise refuse consent.

4.10 Establishing or defending legal claims

We may process relevant information where necessary to establish, exercise or defend legal claims.

The legal basis is Article 6(1)(f) GDPR and, where applicable, Article 6(1)(c) GDPR.

5. Cookies and Similar Technologies

Cookies are small files or identifiers stored on or accessed from your device when you use a website. Similar technologies may include pixels, tags, local storage and software development kits.

5.1 Strictly necessary cookies

Strictly necessary cookies support functions such as:

• website security;

• network communication;

• shopping-cart operation;

• checkout;

• fraud prevention;

• customer login;

• load balancing;

• language or regional settings requested by you; and

• remembering your cookie-consent choice.

These technologies are required to provide services expressly requested by you. They do not require consent where the conditions of Section 25(2) TDDDG are met.

Strictly necessary cookies cannot be disabled through our cookie banner, although you may be able to block them using your browser. Blocking them may prevent parts of the website, cart or checkout from working properly.

5.2 Optional cookies

Depending on the tools and apps installed on our store, optional cookies may include:

Analytics cookies:
Used to understand how visitors use the website and to measure website performance.

Preference cookies:
Used to remember optional choices and provide additional personalisation.

Advertising cookies:
Used to measure advertising campaigns or show advertising based on website activity.

Optional cookies and similar technologies are activated only after you provide consent.

5.3 Your cookie choices

Where optional cookies are used, our cookie banner provides the following choices:

• Accept all: permits essential and optional cookies;

• Essential only: permits strictly necessary cookies but refuses optional cookies; and

• Cookie preferences: where available, allows individual categories to be selected.

Selecting “Essential only” will not prevent you from browsing the store, adding products to the cart or completing an order.

You can withdraw or change your consent at any time through the Cookie Preferences link in the website footer. Withdrawal applies to future processing and does not affect processing carried out before withdrawal.

5.4 Current cookie information

Information about the current cookies, providers, purposes and storage periods used by the store.

6. Shopify

Our online store is hosted and supported by Shopify.

Information submitted through our store is processed through Shopify’s systems to provide services such as:

• website hosting;

• shopping-cart functionality;

• checkout;

• order management;

• fraud prevention;

• customer accounts;

• security;

• performance monitoring; and

• technical support.

Shopify may process information in its role as our service provider or processor. In certain limited circumstances described in Shopify’s own privacy information, Shopify may act as an independent controller.

Further information is available in:

• Shopify Consumer Privacy Policy: https://www.shopify.com/de/legal/privacy/consumers

• Shopify Privacy Portal: https://privacy.shopify.com/

Shopify Network Intelligence

Revance Racing does not use Shopify Network Intelligence to use customer activity across different Shopify merchants for advertising or enhanced personalisation purposes.

This statement must be removed or revised if Shopify Network Intelligence is enabled in the Shopify Customer Privacy settings.

7. Who Receives Personal Information

We do not sell or rent personal information.

We do not disclose personal information to third parties for their own independent direct-marketing purposes.

We may provide necessary information to the following categories of recipients:

7.1 Ecommerce and hosting providers

Shopify and providers supporting the operation, hosting, security and maintenance of our online store.

7.2 Payment providers

Payment providers selected by the customer during checkout.

7.3 Shipping and fulfilment providers

Delivery companies and fulfilment providers, including:

• [DHL];

• [DPD];

• [UPS];

• [HERMES];

• [OTHER PROVIDER].

Only providers actually used by Revance Racing should remain in this list.

7.4 Communications and customer-support providers

Providers that support:

• transactional emails;

• customer-service communications;

• contact forms;

• newsletter delivery;

• telephone services; or

• messaging services.

7.5 Professional advisers

Accountants, tax advisers, lawyers, insurers and other professional advisers where access is necessary for their services.

7.6 Public authorities

Courts, tax authorities, law-enforcement agencies, supervisory authorities or other public bodies where disclosure is legally required.

7.7 Business transactions

If the business is reorganised, transferred, sold or merged, relevant information may be disclosed to professional advisers and potential successors, subject to appropriate confidentiality and data-protection safeguards.

Service providers are permitted to process personal information only for the agreed purposes and subject to applicable contractual and legal requirements.

8. Social Media and Messaging Services

Our website may contain links to social-media platforms or messaging services such as:

• Instagram;

• Facebook;

• TikTok; and

• WhatsApp.

When you select a social-media or messaging link, the relevant provider may receive technical information, including your IP address and information about the page from which the link was selected.

When you communicate with us through a third-party platform, both Revance Racing and the platform provider may process the communication according to their respective privacy responsibilities.

Third-party platforms are governed by their own privacy policies.

Remove any platforms from this section that are not linked to or used by the store.

9. International Data Transfers

Some service providers, including Shopify and other technology providers, may process personal information outside Germany or the European Economic Area.

Where personal information is transferred to a country outside the European Economic Area, we use an applicable safeguard, such as:

• an adequacy decision adopted by the European Commission;

• Standard Contractual Clauses approved by the European Commission;

• supplementary technical and organisational measures; or

• another transfer mechanism permitted under applicable data-protection law.

You may contact us for further information about the safeguards relevant to a particular transfer.

10. Data Retention

We retain personal information only for as long as it is necessary for the purposes described in this Privacy Policy.

Retention periods depend on the type of information and the reason for processing.

In particular:

• order, invoice, payment and accounting records are retained for the periods required under applicable German tax and commercial laws;

• contractual information may be retained until relevant limitation periods have expired;

• customer-service communications are retained for as long as necessary to resolve the enquiry and manage possible claims;

• customer-account information is retained while the account remains active and for an appropriate period after closure;

• marketing information is retained until consent is withdrawn or the information is no longer required;

• fraud and security records are retained for as long as reasonably necessary to protect the store and manage potential claims; and

• cookies are retained for the periods shown in the Cookie Preferences information.

Information may be retained for a longer period where required by law, legal proceedings, investigations or binding requests from public authorities.

When information is no longer required, it is deleted, anonymised or securely restricted from further use.

11. Whether You Must Provide Personal Information

You are not generally required to provide personal information merely to browse the store.

However, certain information is required to:

• place and pay for an order;

• deliver products;

• process returns or refunds;

• create a customer account; or

• respond to certain customer-service requests.

Without the required information, we may be unable to enter into or perform a contract with you.

Providing information for marketing purposes is voluntary and is not required to purchase products.

12. Automated Decision-Making

We do not make decisions based solely on automated processing that produce legal effects or similarly significant effects concerning customers.

Payment and fraud-prevention providers may use automated systems to assess transaction risk. Where this occurs, the relevant provider’s privacy policy provides further information about its processing and available rights.

13. Security

We implement appropriate technical and organisational measures designed to protect personal information against:

• unauthorised access;

• accidental loss;

• destruction;

• alteration;

• improper disclosure; and

• misuse.

These measures may include access restrictions, encrypted connections, authentication controls, software updates, backups and contractual protections with service providers.

No method of internet transmission or electronic storage is completely secure. Customers should avoid sending sensitive payment or identity information through unsecured email or social-media messages.

14. Your Data-Protection Rights

Subject to applicable conditions and exceptions, you may have the following rights:

14.1 Right of access

You may request confirmation of whether we process your personal information and receive access to that information.

14.2 Right to rectification

You may request correction of inaccurate or incomplete personal information.

14.3 Right to erasure

You may request deletion of your personal information where there is no continuing legal basis for retaining it.

14.4 Right to restriction

You may request restriction of processing in certain circumstances.

14.5 Right to data portability

Where processing is based on consent or a contract and carried out by automated means, you may request eligible information in a structured, commonly used and machine-readable format.

14.6 Right to object

Where processing is based on legitimate interests, you may object based on reasons arising from your particular situation.

We will stop the relevant processing unless we demonstrate compelling legitimate grounds that override your interests, rights and freedoms, or the processing is required for legal claims.

14.7 Right to object to direct marketing

You may object at any time to the processing of your personal information for direct-marketing purposes, including related profiling.

After receiving an objection, we will no longer process your personal information for those direct-marketing purposes.

14.8 Right to withdraw consent

Where processing is based on consent, you may withdraw that consent at any time.

Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

14.9 Right to complain

You have the right to lodge a complaint with a competent data-protection supervisory authority.

To exercise your rights, contact:

Email: support@revanceracing.com
Postal address: Wuemmeweg, 21147, Hamburg, DE

We may request reasonable information to verify your identity before fulfilling a request. We will respond within the period required by applicable law.

15. Supervisory Authority

As our business is established in Hamburg, the relevant supervisory authority is generally:

Der Hamburgische Beauftragte für Datenschutz und Informationsfreiheit
Ludwig-Erhard-Str. 22
20459 Hamburg
Germany

Email: mailbox@datenschutz.hamburg.de
Telephone: +49 40 42854-4040

You may also contact the supervisory authority responsible for your habitual residence, place of work or the location of an alleged infringement.

16. Children’s Information

Our store is intended for adults and is not directed at children under the age of 16.

We do not knowingly collect personal information directly from children under 16. If a parent or legal guardian believes that a child has provided personal information to us, they should contact us so that we can review and, where appropriate, delete the information.

17. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We do not control and are not responsible for the privacy, security or content of third-party websites. You should review the privacy information of the relevant third party before providing personal information.

18. Changes to This Privacy Policy

We may update this Privacy Policy where necessary to reflect:

• changes to our services;

• newly installed or removed Shopify apps;

• changes to payment or delivery providers;

• changes to our processing practices;

• legal or regulatory developments; or

• security and operational requirements.

The revised version will be published on this page with an updated “Last updated” date.

Where legally required, we will provide additional notice or request renewed consent.

19. Contact

For questions about this Privacy Policy, our processing of personal information or the exercise of your rights, contact:
Trading as Revance Racing
Wuemmeweg, 21147
Hamburg
Germany

Email: support@revanceracing.com