Refund and Return Policy

Last updated: 31 July 2026

14-Day Return Policy

We offer a 14-day return policy, with no questions asked.

You have 14 days from the date you receive your order to tell us that you would like to return it. You may request a return for any reason and do not need to provide a justification.

To request a return, contact us:

Email: support@revanceracing.com
WhatsApp: Select the WhatsApp icon located on the right-hand side of our website.

Please include your name, order number and the item you would like to return.

The item should be returned to us as clean as it was when we delivered it to you. Please include the original tags, packaging and proof of purchase where reasonably possible.

You may inspect and try on the item in the same way that you would in a physical shop. 

Once your return request has been registered, we will provide instructions explaining where and how to return the package. Where applicable, we will also provide a return shipping label.

Please do not send an item back before contacting us, as we need to provide you with the correct return instructions and return address.

Return Shipping Costs

For returns made because you changed your mind:
The customer is responsible for the direct return shipping costs 

For damaged, defective or incorrect items:
Revance Racing will cover the reasonable return shipping costs.

Damaged, Defective or Incorrect Items

Please inspect your order after delivery.

Contact us as soon as possible if:

• the item is damaged;

• the item is defective;

• you receive the wrong item; or

• an item is missing from your order.

Contact us at support@revanceracing.com or through the WhatsApp icon on the right-hand side of our website.

Please provide your order number and clear photographs showing the issue. This information helps us assess the problem and arrange an appropriate solution, such as a replacement, repair or refund.

Your statutory rights concerning defective or incorrectly supplied products are not affected by this policy.

Exceptions

Personalised, customised or made-to-order products cannot normally be returned where they were produced specifically according to the customer’s individual instructions, except where the product is damaged, defective or incorrect.

Gift cards cannot normally be returned or refunded, except where required by applicable law.

Normal discounted or sale clothing may still be returned within the 14-day return period.

Exchanges

To exchange an item for another size, colour or product, please contact us at support@revanceracing.com or through WhatsApp.

Subject to availability, we may arrange a direct exchange. Where a direct exchange is not available, the quickest option is to return the original item and place a separate order for the replacement product.

European Union Right of Withdrawal

Customers purchasing through our website generally have the legal right to withdraw from an online purchase within 14 days without giving a reason.

The withdrawal period begins on the day after you, or a person nominated by you other than the carrier, receives the goods.

To exercise your right of withdrawal, you must send us a clear statement before the 14-day period expires.

You can do this by:

• emailing support@revanceracing.com; or

• contacting us through the WhatsApp icon on the right-hand side of our website.

Your message should clearly state that you wish to withdraw from the purchase and should include your name and order number.

After informing us of your withdrawal, you must return the goods without unnecessary delay and no later than 14 days after the date on which you informed us of your decision.

The return deadline is met when you send the goods before the 14-day return period has expired.

Refunds

We will notify you after we receive and inspect your returned item.

When the return meets the conditions of this policy, we will issue the refund to the original payment method.

For an eligible withdrawal, the refund will include:

• the price paid for the returned item; and

• the original standard delivery cost, where reimbursement is required by law.

We are not required to reimburse additional delivery costs resulting from your choice of a delivery method that was more expensive than our least expensive standard delivery option.

We may withhold the refund until:

• we receive the returned goods; or

• you provide evidence that the goods have been sent back,

whichever occurs first.

We will initiate the refund without unnecessary delay and within the period required by applicable law. Once issued, your bank, credit-card provider or payment service may require additional time to display the refund in your account.

If more than 15 business days have passed since we confirmed that your refund was issued, contact us at:

support@revanceracing.com

Contact

For questions about returns, exchanges or refunds, contact:

Email: support@revanceracing.com
WhatsApp: Use the WhatsApp icon located on the right-hand side of revanceracing.com.